Help

ICLE Web Site Help | My ICLE | Customer Support | Tech Support for ICLE Products | ICLE Partnership Help

ICLE Web Site Help

Finding and Purchasing Products

• Log in to purchase or register
• Searching from the homepage
• Searching from My ICLE
• Browsing the store
• Browsing the seminars
• Using the find function
• Search Tips

Ordering from ICLE

• Download (Save) Tips
• Downloading and Using PDF Files
• Creating a Folder on Your PC
• Printing Text from the Web
• Copying and Pasting Text from the Web
• Using Files in Word
• Using Files in WordPerfect

• Logging in to My ICLE
  • Why log in to My ICLE?
  • How to log in
  • Forgot/lost your user name or password?
  • Don't have a user name or password?
  • Sharing your password
• Saving your user name and password
• Searching My ICLE
• Browsing My ICLE by Practice Area
• My ICLE Quick Links

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Customer Support

Quality Assurance

ICLE Book and Product Policies

• Subscription Service
• Annual Subscription Publications
• Discounts
• Refunds and Overpayments
• Sales Tax, Shipping, and Handling
• Return Policies for Defective Products

• Registration and Confirmation
• Cancellations and Transfers
• Persons with Disabilities
• Registration Fees and Discounts
• MP3 Download Usage Terms
• Return Policies for Seminar Products

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ICLE Partnership Help

Partnership Basics

• Content and Benefits
• Subscription Term and Renewal

• How to Use the Seminar Materials
• How to use Webcasts
• How to Use the FormBank
• How to Use the ClauseBank
• How to Use the SCAO-Approved Court forms
• How to Use the How-To Kits
• How to Use the New Law Updates

• Terms
• General Questions
• Online Resources
• Questions about the Solo Partnership
• Questions about the Firm Partnership

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Tech Support for ICLE Products

• Recommended Browser
• AOL Users
• Computer Equipment/Software Recommendations
• ICLE Disk Products
• ICLE MP3 Downloads

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1020 Greene Street, Ann Arbor, MI 48109-1444 icle@umich.edu
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